Have you a complaint about a financial business?
During the 2014/15 financial year 805 people living in Scunthorpe contacted the Financial Ombudsman Service (FOS), the free service set up by law with the power to sort out problems between consumers and financial businesses.
Of these 560 complaints were identified as requiring investigation and were taken up by the service with around 53% of complaints from Scunthorpe being decided in favour of the consumer. In these cases the FOS found that businesses had not treated the consumer fairly and they were told to pay some form of compensation.
The top 5 most complained about products from people living in Scunthorpe were: PPI, Packaged bank accounts, Motor insurance, House mortgages’ Overdrafts and loans.
Whilst there was a decline in the overall number of cases from people in the constituency over the last year, this was primarily down to the number of PPI cases levelling off from an all-time high of over 10,000 cases a week.
Whilst it’s good to know that many people in Scunthorpe know where to turn if faced with a financial problem, it’s those people who don’t know about the FOS who probably need it the most.
If you’d like more information about the role of the Financial Ombudsman Service and whether it can help you, you can find the website at: http://www.financial-ombudsman.org.uk
Have you a complaint about a financial business? During the 2014/15 financial year 805 people living in Scunthorpe contacted the Financial Ombudsman Service (FOS), the free service set up by...
The net income of a single mother of two working full-time on the minimum wage may be £2,891 lower next year under universal credit compared to if she was on tax credits.
In Scunthorpe the number of households claiming universal credit is estimated to be as high as 10,000 by 2020-2021 meaning lots of local families will be negatively affected. Today the Labour Party has called a debate to challenge the huge Tory cuts to Universal credit that will massively affect working families.
Universal credit is a replacement for several other benefits; these are both child and working tax credits, housing benefits, jobseeker’s allowance, employment and support allowance and income support.
The Labour Party has called for full protection for current and future claimants of Universal credit and for the full reversal of cuts to work allowance of Universal credit. We also call for transitional protection for new claimants and for tax credit recipients who face a change of circumstances.
The net income of a single mother of two working full-time on the minimum wage may be £2,891 lower next year under universal credit compared to if she was on...
It is very disappointing that the Conservative Government has lost the confidence of junior doctors to the extent that they are taking industrial action. Labour MPs like myself have made it clear to the Health Secretary that he should get round the table with the British Medical Association even at this late hour and find a way forward that meets their concerns about future patient safety in any new working arrangements.
NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST reported that - the British Medical Association (BMA) has announced industrial action involving junior doctors will take place on the following dates:
· January 12
Emergency care only between 8am on Tuesday January 12 and 8am on Wednesday January 13 (24 hours)
· January 26 to 8am January 28
Emergency care only between 8am on Tuesday January 26 and 8am on Thursday January 28 (48 hours)
· February 10
Full withdrawal of labour between 8am and 5pm on Wednesday February 10
Patient safety is our priority during any NHS industrial action and contingency plans are now being put in place to ensure disruption to patients is kept to a minimum. Our plans will exclude reliance on locum/agency workers who cannot be used to cover for striking workers.
All emergency and inpatients at Scunthorpe, Grimsby and Goole hospitals will be treated as usual during the proposed days of industrial action. Patients who have appointments on these dates for outpatient clinics, diagnostic tests or surgery will be contacted directly to notify them if their appointment is being cancelled.
Our emergency care centres at Scunthorpe and Grimsby, our minor injuries unit at Goole, and all our emergency care services including theatres, hyperacute stroke unit, high dependency units and intensive care units will all be running as normal.
We will be encouraging members of the public who considering going to A&E on these dates to please only attend if it is a genuine emergency and to consider alternative options for minor ailments.
At this stage we are unsure exactly what effect the strike action may have, but are planning to ensure that patients needing treatment during the period will be seen and treated appropriately, and that patients already staying with us continue to receive high quality care and treatment.
Any patient who has any concerns on the day itself should contact our patient advice and liaison service on either (01472) 875403 for Grimsby or (01724) 290132 for Scunthorpe and Goole.
It is very disappointing that the Conservative Government has lost the confidence of junior doctors to the extent that they are taking industrial action. Labour MPs like myself have made...
I am a firm believer that work experience provides an invaluable ‘hands-on’ opportunity for young people to gain insight and understanding into the world of work. Giving them the chance to gain knowledge, experience and skills from a professional working environment encourages, inspires and develops their confidence and workplace relationship skills.
In my office it can involve a young person carrying out a particular task, a range of duties or shadowing me or one of my team. Amongst other things, the tasks may involve writing letters and articles, working on my website, desktop publishing or doing a project around their own views on a particular current issue.
I hope this experience enhances the perceptions of young people and emphasises how important learning is to succeed in the workplace. It also provides a great starting point in building a CV.
Over the last 5 years more than 30 young people from the constituency have been given this opportunity in my offices in Scunthorpe and in Westminster. You can read about the experiences of some of them on the “Get involved” - “Young people” pages of my website. http://www.nicdakin.com/young_people
If you would like to have a chat about doing work experience in my office, you can contact my office manager, Lorraine, on 01724 842000.
I am a firm believer that work experience provides an invaluable ‘hands-on’ opportunity for young people to gain insight and understanding into the world of work. Giving them the chance...
Last week I visited Ladbrokes in Ashby to congratulate Pauline Hall, whose long-service was recognised by Ladbrokes at an annual awards ceremony in Windsor last month.
Nearly 200 employees from across the UK celebrated twenty, thirty of forty years of service with Ladbrokes, mainly in their shops, something that is increasingly unlikely in the current employment climate. Celebrations were also in order for Maria and the whole local team who won Market Place team of the year.
Pauline said she never intended to stay with the company for so long but it’s a great place to work and her colleagues are great.
It was good to see the devotion of Pauline and Maria to Ladbrokes and the pride they have in their local shop teams and it was clear that both Pauline and Maria go the extra mile on a daily basis for both the company and their customers.
Last week I visited Ladbrokes in Ashby to congratulate Pauline Hall, whose long-service was recognised by Ladbrokes at an annual awards ceremony in Windsor last month. Nearly 200 employees...